Shipping, clearly laid out

We keep delivery details straightforward so you can plan for your order.

Where we deliver

We ship to the contiguous 48 United States. We do not deliver to Alaska, Hawaii, U.S. territories, international addresses or APO/FPO/DPO addresses.

Processing comes first

Allow 1–3 business days for order processing. Business days are Monday through Friday, excluding holidays. This time covers preparing your order before it begins its journey.

Then, time in transit

Standard transit takes 2–7 days after dispatch. Processing time and transit time are separate. Delivery windows are estimates; carrier disruptions, weather and holidays can affect arrival.

Shipping charges

Any applicable tax is calculated separately at checkout. A return can affect eligibility for a promotional offer only where the offer’s stated terms provide for it; we do not add a shipping charge retroactively to an otherwise eligible order.

Tracking and address details

We send shipment information to the email address used at checkout when your order is dispatched. Please review the street address, unit number and ZIP code before ordering. If you notice an error, contact us as soon as possible; a change may not be possible once an order has been dispatched.

If a package needs attention

If tracking seems stalled, a package is marked delivered but cannot be located, or an item arrives damaged, contact us with your order number. For damage, photographs of the item and packaging help us understand what happened. Keep the packaging while we review your request.

If we cannot ship within the stated processing window, we will contact you with the revised timing and your cancellation and refund options, as applicable.

Questions: [email protected] or 1-818-266-4596. Customer care is available Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.